Terms and Conditions of Purchase

Thanks for visiting GiftDomain's web site. We sincerely want to make your visits enjoyable.

In following paragraphs we have outlined the terms and conditions of purchase. We recommend you to read them before placing your order. Please note that placing your order will mean your agreement to these terms and conditions.

If you have any further question please do not hesitate to contact us. Our contact details are listed in 'About Us' page. You can access this page from the 'Home' page. 

Disclaimer

Technical

As the nature of Information Technology and internet environment is still unpredictable, we do not guarantee or take any responsibility of the functionality or operation of this web site. Also, we do not take any responsibility for any computer virus infection occurring to your computer due to visiting GiftDomain web site, or the server where it is hosted. We do not take any responsibility for any financial losses occurring to you due to these infections.

It is, therefore, at your own risk you are accessing this web site or the hosting server. GiftDomain shall not be liable for damages of any kind related to your use of or inability to access this site.

Product Display

We have tried to display our products and related information as accurately as possible. The display of the colour and texture, however, also depends on the display settings in your computer. We, therefore, do not guarantee that the color and texture of the product delivered will be exactly same as you saw on your screen.

We have tried to present the product description as accurate as possible. We do not, however, guarantee that the information is 100% accurate. We reserve the right to correct any such error when noticed.

Some of the products displayed at GiftDomain site may be accompanied with items such as pencil or ruler. These accompanying items are not part of the sale but to give you the feel of size and shape of the actual product on display.

Product Availability

List of the products displayed on GiftDomain site constantly change, as many of these products are seasonal. We do not guarantee that any product will be available when you visit the site next.

If a product ordered can not be delivered with in the time selected by the customer, a substitute may be offered. Customer may decline the offer and ask for credit of the amount paid to GiftDomain. 

Gift Vouchers

GiftDomain gift vouchers can be used to buy products of your choice from the stores listed on the back of the voucher, or in the documents attached to it. 

These vouchers can not be exchanged for cash - fully or partly.

All the carrying amount of GiftDomain gift voucher must be spent in a single purchase. No change will be returned if the voucher is not fully spent. Any extra amount spent should be paid by the voucher holder.

Please note that some of the stores may not accept GiftDomain gift vouchers to buy discounted items.

GiftDomain gift vouchers should be used within twelve months of the issue date. Issue dates are mentioned on each voucher. After twelve months, these vouchers will expire and can not be used.

GiftDomain does not take any responsibility for the loss of GiftDomain gift vouchers. A replacement voucher will not be issued if the voucher was lost (this is to avoid the situations when voucher was reported lost but found later and used).

Each voucher will have the name of the person it was gifted to. These vouchers are not transferable, and only the person with his/her name on the voucher can use it.

Shipping

98% of the orders placed with GiftDomain reached their destination within the time selected by the buyer. The orders which reached late were mainly in peak seasons like Christmas. GiftDomain has very strict guide lines for the shipping companies to deliver the product in time. Although we try our best to make sure your gifts are delivered in time, we do not take any responsibility for delayed delivery, and shall not be liable for damages of any kind related to these delays.

For ‘Shipping within 24 hours’ option orders should be placed before 11:00 AM Sydney time. Orders placed after that time may take longer than 24 hours.

Delivery Addresses

Please note that it's buyer's responsibility to provide correct and complete shipping and billing addresses. GiftDomain will not be responsible for delays or deliveries to wrong address, occurred due to incorrect or incomplete address provided by the customer.

Also, only  residence or business (street) addresses are acceptable for shipping and billing. PO Box or Mail Box address can not be accepted.

Shipping Type

GiftDomain offers more than one type of shipping to some countries. These options are based on the availability of secured and cost effective shipping for a country. The type of shipping are as follows:

Ordinary and Express parcels are unsecured.  These parcels are generally delivered by the Government postal services. Carrier Service parcels are secured, fast and efficient.

It is recommended that Ordinary/Regular parcels or Express Parcels not to be used in countries where postal services are unreliable. Many Asian, African, South American and East European countries fall in this category. Courier Service parcels are better option for deliveries in such countries.

Import Duty

Products purchased will be shipped from Australia. Some countries may have import Duty, or similar charges, on the products shipped from overseas. 

The recipient of the product will be responsible for paying such duties or charges. GiftDomain cannot be held responsible should local custom authorities wish to confiscate the product/s, or charge any import duty.

Packaging and Wrapping

Except items in its factory packing, packaging will be done in cardboard boxes. These boxes, if instructed by the customer, will be wrapped in gift wrapping papers and then placed either in a shipping box or pouch.

Your personalized message, if provided,  will be printed on a gift card and placed with the gift.

Return of Products

Products purchased can be returned for credit or exchanged within 10 days from the date it was received, on the following conditions:

-a call is made to GiftDomain before product is returned,
-proof of purchase is provided,
-product is returned in original condition and packing, accompanying all the enclosed documents, and the delivery slip,
-reason for your return is written at the bottom part of the delivery slip,
-product is securely packed, pre-paid, and insured to:
    
    GiftDomain
    12 Hendy Ave, Panania NSW 2213 
    Australia

Promotional products and Corporate gifts that has been customized with business name, logo etc. can not be returned.

Items such as cosmetics, perfumery, toiletry, jewelry, clothing, perishable products etc. can not be returned due to health and hygiene reasons.

Payment Terms

We accept payments through credit cards only. Acceptable credit cards are listed at Home and Payment pages. Customers will be required to provide credit card details in a Secured Real Time Transaction Processing System. 

Customers can choose from five currencies to make their payments. The total payment amount is automatically converted to these currencies. The acceptable currencies for payment are Australia Dollar, US Dollar, Pound Sterling, Euro, and Japanese Yen. Please select the currency of your choice at Payment page.

Approved corporate/business customers with a GiftDomain account can pay by check. Please note that all the payments must be made within two weeks from receiving the invoice. A longer credit period should be arranged in advance.

Confidentiality of Personal Information

GiftDomain is committed to protect the information provided by the customer. We shall never sell or pass these information to anyone. GiftDomain may use some of these information for internal purposes - mainly to inform the customers about specials being offered on various occasions. You may, however, get your name removed from these mailing lists by sending us a reply email with "remove" in the subject. 

When your order and information has been received by GiftDomain, no one but few highly reliable and trusted processing staff will have the access to it.

We use cookies to make download speed faster, and to identify your visit to the site next time. This will also eliminate the need for you to reenter most of the information you provided when you shopped first time at GiftDomain. By entering this site you agree to allow GiftDomain to collect these information.

Credit Card Security

To make sure that you feel secured when shopping at GiftDomain, we use WoldPay's services for all your online payments.

WorldPay is one of the longest established companies providing sophisticated, cutting edge credit card checking and authorization systems. GiftDomain uses WorldPay services to make sure that the credit card information you provide is extremely secured.

WorldPay utilize stringent technology to secure your credit card information in transit, and for positive identification of the card holder.

Your online payment and account information is stored and maintained in a secure location (WorldPay's system) separate from this (GiftDomain's) web site.

Disputed Transaction

GiftDomain and WorldPay have taken strict measures to secure the credit card information you leave when shopping at GiftDomain. 

These measures, however, can not stop the person who may use your credit card without your authorization, or steal your credit card and use it before you notify the credit card company. GiftDomain shall help you to resolve such situations but do not take responsibility for any loss occurred to the card holder. Any refunds, therefore,  will be given at the discretion of the GiftDomain Management.

Please contact your credit card company about its specific refund policies.

Other Terms/Conditions

GiftDomain reserves the right to alter any of these terms and conditions.

For service quality assurance or security reasons GiftDomain may occasionally monitor or record some of the telephone communication between the customer and GiftDomain staff.

This agreement is governed by and shall be construed in accordance with the laws of the State of New South Wales, Australia, and the parties submit to jurisdiction of the courts of that State.

Copyright Statements

GiftDomain, GiftsDomain and giftdomain.com are world wide trademarks or registered trademarks of Abid Gordon.

All the text, trademark, artwork, images, graphics, pictures and photographs are copyrighted and owned by Abid Gordon, 12 Hendy Ave, Panania NSW 2213, Australia, with worldwide rights, titles, and interests reserved.

No part of this site can be copied, imitated, or used, in whole or in part, through any means without a prior written permission of Abid Gordon.

Brand names of some of the products displayed on this site are the trademarks of the relevant companies.


Copyright © July 1999 Abid Gordon. All rights reserved.
Revised: Nov 99, Feb 01

A Quality Organization